Wallets
How do I find my Bankr wallet address?
Ask Bankr: what is my wallet address? or check the Wallets section in the right sidebar of the terminal.
Always copy your trading wallet address, not a token's contract address. Sending funds to a token contract address will result in permanent loss.
How do I add funds to my Bankr wallet?
Send tokens directly to your Bankr wallet address on the chain you want to use. For Base (most common): send ETH on Base. For Solana: send SOL.
Do NOT send funds on unsupported chains or to the wrong network.
What is the difference between my embedded Bankr wallet and an external wallet?
Bankr supports two wallet modes:
| Embedded Wallet | External Wallet | |
|---|---|---|
| Setup | Auto-created at signup | Connect MetaMask, Coinbase Wallet, etc. |
| Gas | Sponsored on most EVM chains, within a daily allowance | You pay gas on all chains |
| Bankr Club | Can subscribe | Cannot subscribe — Max Mode only |
| Fee claims | Auto-submitted on your behalf | Returns unsigned tx for you to sign |
Some features require the embedded wallet. The external-wallet flow can only hand you a transaction to sign, so anything needing an off-chain signature instead is embedded-only — currently Avantis TP/SL updates and NFT collection offers. Polymarket is also unavailable in wallet mode.
If you're seeing unexpected gas charges or different fee claim behavior, check which wallet mode you're using.
What chains does Bankr support?
Base, Ethereum, Polygon, Unichain, World Chain, Arbitrum, BNB Chain, Robinhood Chain, Arc, Solana, and Hyperliquid (for perps + spot). Most features work best on Base. See Supported Chains for the full per-chain capability matrix.
Does Bankr cover gas fees?
For embedded wallets, gas is sponsored on most EVM chains (see the per-chain column in Supported Chains) — up to 10 transactions and $3 of gas per wallet per 24 hours, after which transactions pay their own gas until the window resets. Raw transactions, arbitrary contract calls and retail token launches outside Base pay their own gas. Gas is not sponsored on Ethereum or Arc, and only in limited cases on Solana — keep native tokens there (ETH, USDC on Arc, SOL) to cover fees.
Can I export my private keys?
No. Bankr uses Privy smart wallets and keys are non-exportable by design. See privy.io for more info.
I accidentally sent funds on the wrong chain. Are they lost?
Not permanently, but they'll be inaccessible until that chain is supported by Bankr.
I'm trying to link an account or backup email but it keeps failing — why?
This usually happens because the account you're trying to link is already connected to another social login.
The rule: an account can only be linked to your wallet if it isn't already tied to a second social (email, Farcaster, X, etc.).
Example: You're logged in with X and want to link your Farcaster — but your Farcaster account already has an email attached. Before you can link it, you'd need to:
- Log into Bankr via Farcaster
- Remove the linked email
- Then go back and link it to your X account
The account you want to add needs to be "clean" — only its primary login, no additional linked socials — before it can be merged.
If you've done all that and it's still failing, open a ticket at the Bankr Help Center with the accounts involved.
I have two different wallet addresses — one for X login and another for email. My email wallet is empty. What's happening?
This happens when your X account and email were signed up separately on Bankr, creating two different wallets. To consolidate them:
- Log into the wallet with your assets (your X wallet)
- Open your profile menu → Account → Linked accounts and link your email as a backup login
- Once linked, both login methods will take you to the same wallet
Your assets are in the X wallet — just always log in with X going forward.
When I use Bankr on X/Farcaster/Telegram, it's using a different empty wallet. My profile page is broken. What happened?
This looks like a wallet/session mismatch. A few things can cause this:
- The account isn't linked — Bankr doesn't merge a Farcaster or X account into your wallet on its own, even when the two are verified with each other; an unlinked account gets its own wallet. Link it under Account → Linked accounts at bankr.bot
- Privy session issue — your browser session may have gotten desynchronized. Try logging out of bankr.bot completely and logging back in via X
- Multiple linked accounts — if you've linked additional socials, Bankr may have resolved to a different wallet than expected
What to try: log out of bankr.bot fully → log back in using the same X account you've always used → check if your wallet address and Club status are back.
If that doesn't fix it, open a ticket at the Bankr Help Center with your X handle and wallet address.
See also: Linking accounts
Can I unlink my X account from my Bankr wallet and start fresh?
No — your wallet is permanently tied to the X account that was used to create it.
- Your wallet identity is anchored to your X account's numeric ID, not your username
- Creating a "new" wallet with the same X doesn't work — Bankr finds the existing wallet
- Attempting to log in with email or another platform just links those accounts to your existing wallet
What you CAN do:
- Add backup login methods (email, Farcaster, Telegram) as alternative ways to access the same wallet
- Start completely fresh with a brand new X account that has a different Twitter ID
A DB-level migration by the Bankr team is the only other path — open a ticket at the Bankr Help Center if needed.
I lost access to my X account and never set up a backup email — how do I access my funds?
Unfortunately there's no way to recover access in this situation. Your wallet is tied to your X account's identity — without access, there's no way to authenticate as you.
Your best option is to recover your X account through Twitter/X's own account recovery process (phone number, email verification, etc.). Once you're back in, your Bankr wallet will be right there.
Link an email, Farcaster, or Telegram to your Bankr account today — it takes 30 seconds and could save your funds.
I have pending transactions in my activity — how can I cancel them?
Pending transactions can't be cancelled directly through Bankr — once submitted on-chain, it's out of our hands.
Things to know:
- Most pending transactions resolve on their own (network congestion causes delays)
- If stuck for many hours, the transaction may eventually drop and your funds will return
- Bankr doesn't support speed-up or cancel (RBF) — you'd need to manage that directly through MetaMask or Rabby if you have the private key
- Check Basescan with your wallet address to see the actual on-chain status
If you're concerned about your funds, open a ticket at the Bankr Help Center with your wallet address and transaction hash.
What happened to Bankr Earn?
Bankr Earn has been permanently removed and is no longer available. Any existing positions were wound down beforehand, with funds returned to your wallet. There's no plan to bring it back.
I opened a bug report and nobody has responded — why?
Every ticket at the Bankr Help Center is read, even if the response isn't immediate. Common reasons for delays:
- Missing information — if you didn't include your wallet address, a description of what happened, and steps to reproduce, it may be waiting on more context
- Engineering review required — some issues need the dev team directly
Please don't open duplicate tickets — reply on your existing Help Center ticket instead. One ticket is all we need.
My ticket was closed — why?
Help Center tickets can be closed for a few reasons:
- The issue was resolved or answered
- No response for 48+ hours after we asked for more information
- It was a duplicate of another ticket you opened
If your issue is still unresolved, reply on your existing ticket to reopen the conversation — include full details upfront: wallet address, description, and steps to reproduce.